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Shipping, delivery, returns and claims
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Material guidelines
- zellige
- 17th century: maiolica de delft
- antique terracotta
- architect's palette
- belgian reproduction
- cement
- clé calacatta gold
- clé carrara
- clé calacatta viola
- clé dolomite
- clé guild
- clé Lapidary
- clé limestone
- clé penny round
- clé slate
- clé subway
- clé thassos
- eastern earthenware
- eastern elements
- erica tanov + clé shimmer
- forage terrazzo
- fornace brioni + giovanni barbieri
- fornace brioni + clé
- fornace brioni + cristina celestino
- foundry flats
- gold + platinum zellige
- le sol
- lithography
- modern farmhouse brick
- pantry pavers tumbled travertine
- strata linea
- watermark
- zio & sons + clé zellige
- villa classica
- Other
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FAQs for trade
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How to see our product
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FAQs for grout
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FAQs for trim + edge
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How to order samples
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Tile variation & imperfections guide
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Top coat kit resource
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How to place an order
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How to contact us
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clé warranty
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clé sale events
Can I pick up tile at your warehouse to save on shipping?
Options for picking up tile
The majority of our tile is shipped from warehouses with a small percentage drop shipped directly from domestic studios. We are unfortunately not able to offer a will call/pick up service at the present moment under any circumstances.
clé has learned the hard way that other shipping options have too high a likelihood of a large portion of your tile arriving cracked or broken, and due to this risk, we decided that for the client experience we will only ship retail orders via palletized freight.
For more information on our shipping and delivery policies, please see the following link to our resources section:
https://help.cletile.com/shipping-delivery-and-return-information
clé has learned the hard way that other shipping options have too high a likelihood of a large portion of your tile arriving cracked or broken, and due to this risk, we decided that for the client experience we will only ship retail orders via palletized freight.
For more information on our shipping and delivery policies, please see the following link to our resources section:
https://help.cletile.com/shipping-delivery-and-return-information