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shipping, delivery, returns and claims
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installation and maintenance guides
- encaustic cement
- zellige
- clé guild
- modern farmhouse brick
- liberty thin brick *discontinued*
- belgian reproduction
- architect's palette
- eastern earthenware
- zio & sons + clé
- fornace brioni
- strata linea
- forage terrazzo
- slate
- carrara
- foundry flats
- clé basic ceramic subway
- clé basic penny rounds
- shimmer
- antique terracotta
- watermark
- artist lithography
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FAQ's for grout
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FAQs for trim + edge
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how to see our product
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FAQ's for trade
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FAQ's for discounted and sale tiles
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general tile information
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how to order samples
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how to place an order
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top coat kit resource
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fornace brioni MTO catalogue
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other
can i pick up tile at your warehouse to save on shipping?
options for picking up tile
unfortunately, none of our facilities are setup to accommodate will call pick up.
most of our tile is shipped from our warehouse, which is located in southern California, and a small percentage drop shipped directly from domestic studios. due to these circumstances, we are unfortunately not able to offer a will call/pick up service.
clé has learned the hard way that other shipping options have too high a likelihood of a large portion of your tile arriving cracked or broken, and due to this risk we decided that for the client experience we will only ship retail orders via palletized freight.
for more information on our shipping and delivery policies, please see the following link to our resources section:
https://help.cletile.com/shipping-delivery-and-return-information
clé has learned the hard way that other shipping options have too high a likelihood of a large portion of your tile arriving cracked or broken, and due to this risk we decided that for the client experience we will only ship retail orders via palletized freight.
for more information on our shipping and delivery policies, please see the following link to our resources section:
https://help.cletile.com/shipping-delivery-and-return-information