can i pick up tile at your warehouse to save on shipping?

The majority of our tile is shipped from warehouses with a small percentage drop shipped directly from domestic studios. We are unfortunately not able to offer a will call/pick up service at present moment under any circumstances.

clé has learned the hard way that other shipping options have too high a likelihood of a large portion of your tile arriving cracked or broken, and due to this risk we decided that for the client experience we will only ship retail orders via palletized freight.

For more information on our shipping and delivery policies, please see the following link to our resources section:
https://help.cletile.com/shipping-delivery-and-return-information