clé’s 2021 Cyber Monday Event offers free shipping on select products totaling $950 or more (must meet minimum order threshold before tax.)
**Exclusions apply. Please read our full terms and conditions below***
ALL SALES FINAL
All Cyber Monday Sale items are considered FINAL SALE (please see additional details below.) Our standard 3 hour window for cancellations or edits DOES NOT APPLY FOR CYBER MONDAY SALE ITEMS.
WHAT IS INCLUDED IN THE SALE
Products eligible for the Cyber Monday Free Shipping on $950+ promotion can be found on the Sale Page on our website. There is a dedicated section of the website during the sale that includes any item that is eligible for Free Shipping.
The Cyber Monday 2021 promotion is for one day only, November 29, 2021. Discounts offered during the sale are NOT applicable on ANY orders placed before the sale begins or after the sale ends. No exceptions.
The Cyber Monday 2021 sale begins on November 29, 2021 at 12:01 am EST and ends at 11:59pm PST.
ADD ON ORDERS (aka did not order enough tile!)
Absolutely no add-on orders will be fulfilled at the discounted sale price once the sale is over and palletized freight will be required which is costly for small add on purchases. We strongly encourage a factoring in a minimum of 15% overage to insure against additional needs from cuts, shipping and/or future repairs. Furthermore, in the event that not enough material is ordered and an add-on order is placed, there is no guarantee that the order will match the original order in color and size as material between production batches will vary.
If you are sampling and it does not arrive in time of the sale we are not able to extend the sale promotion beyond the one day only sale.
DELIVERY AREA/ADDITIONAL DELIVERY FEES
Free shipping on Cyber Monday only includes shipping to the contiguous United States. If you are shipping to an area deemed hard to reach, beyond point, or requiring specialized equipment to deliver, additional fees may apply and will be determined by our shipping provider after your purchase. These additional fees must be paid in full prior to your delivery. All orders must be inspected 48 hours after delivery any - shortage or damage MUST be reported within 48 hours. Do not refuse your shipment if damaged as it will delay the claims process.
We are unfortunately unable to fulfill any Cyber Monday 2021 orders shipping anywhere beyond the contiguous United States. International orders please email firstname.lastname@example.org with your project request.
Trade discounts cannot be applied to any SKUs eligible for the Cyber Monday Free Shipping sale. Additional discounts of any kind cannot be combined with the Free Shipping promotion.
We do not store or hold paid or unpaid material in our warehouses for any reason.
All tile deliveries will be by appointment and will require a responsible party to be present for and sign for delivery. (i.e.our shipping providers cannot leave tiles at a door.) Please ensure that the responsible party has reviewed how the tile will be delivered and our shipping policies, all deliveries are curbside only.
Failure to schedule an appointment with our shipping providers can result in storage fees and/or return shipping costs, and attempt fees for which you will be responsible for. Please refer to our shipping and delivery policies for comprehensive policies.
CHANGES TO YOUR ORDER
Because our warehouse team is making every effort to ship your material as quickly as possible, please note that once your order goes into processing, we are unable to make any changes to your order. Please be certain you are ordering the correct amount before placing your order, as changes to your order may not be able to be accommodated during the sale event, due to extremely high demand. PLEASE ENSURE YOU ARE ORDERING THE CORRECT QUANTITIES OF TILE. Some sale products will be gone for good once sold out. Please ensure you have ordered enough material.
LEAD TIMES AND LIKELY DELAYS
Our lead times are estimates only. Please note the possibility of delays due to the ongoing widespread domestic and international supply chain constraints. As always, we strongly recommend NOT scheduling your installer until after you have received and inspected your shipment.