- Help Center
- Shipping, delivery, returns and claims
- shipping, delivery and claims policies
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Shipping, delivery, returns and claims
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Material guidelines
- zellige
- 17th century: maiolica de delft
- antique terracotta
- architect's palette
- belgian reproduction
- cement
- clé calacatta gold
- clé carrara
- clé calacatta viola
- clé dolomite
- clé guild
- clé Lapidary
- clé limestone
- clé penny round
- clé slate
- clé subway
- clé thassos
- eastern earthenware
- eastern elements
- erica tanov + clé shimmer
- forage terrazzo
- fornace brioni + giovanni barbieri
- fornace brioni + clé
- fornace brioni + cristina celestino
- foundry flats
- gold + platinum zellige
- le sol
- lithography
- modern farmhouse brick
- pantry pavers tumbled travertine
- strata linea
- watermark
- zio & sons + clé zellige
- Villa classica
- Other
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FAQs for trade
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How to see our product
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FAQs for grout
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FAQs for trim + edge
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How to order samples
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Tile variation & imperfections guide
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Top coat kit resource
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How to place an order
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How to contact us
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clé warranty
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clé sale events
Fulfillment lead time expectations
What should I expect about the lead time provided for each tile purchased on my order?
Your order of tiles will be fulfilled and shipped based on the availability of each tile. When you place an order, you will receive an estimated lead time for fulfillment, indicating when the order is expected to ship from our warehouse. Please note that this lead time does not include the transit time to your destination address. Estimated lead times can vary, ranging from 10 business days for in-stock products to 10-20 weeks for made-to-order items.Please check your order confirmation email for information about the estimated lead time provided upon purchase. If you did not receive one, please email contact@cletile.com for further assistance.