- Help Center
- How to order samples
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Shipping, delivery, returns and claims
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Material guidelines
- zellige
- 17th century: maiolica de delft
- antique terracotta
- architect's palette
- belgian reproduction
- cement
- clé calacatta gold
- clé carrara
- clé calacatta viola
- clé dolomite
- clé guild
- clé Lapidary
- clé limestone
- clé penny round
- clé slate
- clé subway
- clé thassos
- eastern earthenware
- eastern elements
- erica tanov + clé shimmer
- forage terrazzo
- fornace brioni + giovanni barbieri
- fornace brioni + clé
- fornace brioni + cristina celestino
- foundry flats
- gold + platinum zellige
- le sol
- lithography
- modern farmhouse brick
- pantry pavers tumbled travertine
- strata linea
- watermark
- zio & sons + clé zellige
- Villa classica
- Other
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FAQs for trade
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How to see our product
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FAQs for grout
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FAQs for trim + edge
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How to order samples
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Tile variation & imperfections guide
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Top coat kit resource
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How to place an order
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How to contact us
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clé warranty
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clé sale events
Samples shipping and returns
When will I receive my samples?
Samples are shipped ground within 2-3 business days of your order. Transit times will vary depending on your proximity from our California sample studio. We do have additional shipping options available during checkout if you require expedited shipping.
How can I expedite my sample order?
We can expedite your order for an additional fee or using your FedEx account. Please note: Expedited orders placed prior to 12:00 pm Pacific Standard Time will ship out the same business day. Once your order is shipped we cannot change the shipping method.
Can I return samples?
Once you purchase samples they are yours to keep.