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trade program FAQ's
how to order samples
samples shipping and returns
how to order samples and custom samples
what happens if a sample is not in stock?
how to see our product
where can I see your tiles installed?
can I visit your showroom? our "showroom" is our website.
how to place an order
what are the 3 most dreaded words of a tile project? “add on order”!
can I expedite my tile order?
do you offer a trade discount?
can you hold stock for me while I decide?
why does the size calculator automatically add 10%?
shipping, delivery and claims
shipping, delivery and return information
general tile information
tile variation reference guide
tile trim details
wet flooring application guidelines
tilevera dba clé 1-year limited warranty
bathroom usage + cleaning and maintenance
grout guide for unglazed tiles
grout guide for basics
grout guide for glazed tile
general grout information
cleaning grout stains
FAQ'S for second shelf
questions about second shelf
FAQ's for cle basics
commonly asked questions about penny rounds
commonly asked questions about subway tile
FAQ's for encaustic cement tiles
what is encaustic cement and is it right for me?
cement tile installation guide
cleaning marks or scuffs from the surface of your cement tile
what does pre-polished and pre-sealed mean?
cement tile grout guide
sealing and maintenance of cement tiles
See all 7 articles
FAQ's for terracotta tiles
common questions about architect’s palette
specification guide for architect’s palette italian terracotta
antique terracotta installation guidelines
FAQ's for glazed terracotta
glazed terracotta specification guide
zellige specification guide
zellige installation guide
common questions about zellige tiles
FAQ's for modern farmhouse thin brick
specification & usage guide for modern farmhouse brick
common questions about modern farmhouse glazed thin brick
FAQ'S for glazed thin brick
specification guide for liberty thin brick
common questions about liberty thin brick
common questions about glazed thin brick
specification guide for glazed thin brick
glazed thin brick material safety data sheet (MSDS)
leed certification for glazed thin brick
FAQ'S for foundry flats unglazed thin brick
foundry flats thin brick maintenance guide
foundry flats thin brick installation guide
specification guide for foundry flats thin brick
common questions about foundry flats thin bricks
FAQ'S for stone
carrara installation guide
common questions about carrara
common questions about slate
slate installation guide
Belgian Reproduction - DARK Installation Guide
belgian reproduction 8” circle and 6” losange diamond terracotta installation guide
FAQ's for metal
shimmer collection installation guide - small sequin
shimmer collection installation guide - large sequin
general metal information
FAQ'S for hand-painted tile
hand-painted porcelain installation tips
watermark tile installation tips
FAQ's for lithographed tiles
specification guide for lithograph tiles
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