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shipping, delivery, returns and claims
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material guidelines
- cement
- zellige
- zio & sons + clé zellige
- gold + platinum zellige
- belgian reproduction
- architect's palette
- eastern elements
- fornace brioni + clé
- fornace brioni + cristina celestino
- antique terracotta
- eastern earthenware
- clé subway
- clé penny round
- watermark
- clé thassos
- clé dolomite
- clé carrara
- clé slate
- forage terrazzo
- clé limestone
- strata linea
- lithography
- modern farmhouse brick
- foundry flats
- clé guild
- erica tanov + clé shimmer
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FAQ's for trade
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how to see our product
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FAQ's for grout
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FAQs for trim + edge
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how to order samples
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tile variation & imperfections guide
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top coat kit resource
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fornace brioni MTO catalogue
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how to place an order
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FAQ's for discounted and sale tiles
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other
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how to contact us
what is clé's return policy?
return policy on tile orders
clé does NOT accept returns on any of our products in order to minimize inconsistencies. We encourage viewing multiple samples prior to ordering. Please consider ordering three to four samples of the same product to see the level of variation.
Important!
any clé shortage or damage must be noted upon receipt of the product and written in detailed notes on the BOL/Delivery Receipt. all inspection of tiles must be done prior to installation. in all tile realms, installation constitutes acceptance of the materials. please do not install defective product.