what is clé's return policy?

return policy on tile orders

clé does NOT accept returns on any of our products in order to minimize inconsistencies. We encourage viewing multiple samples prior to ordering. Please consider ordering three to four samples of the same product to see the level of variation.

Important!

any clé shortage or damage must be noted upon receipt of the product and written in detailed notes on the BOL/Delivery Receipt. all inspection of tiles must be done prior to installation. in all tile realms, installation constitutes acceptance of the materials. please do not install defective product.